Refund policy

Return policy
Jewelry is able to be returned within 7 days of being delivered. It must be unworn and a picture will be requested before your return is approved. A prepaid return label will be emailed to you. 

Return options-

Store Credit 

or

Refund to card used

To start a return, you can contact us at airyinspired@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at airyinspired@gmail.com.

Damages and issues
Your happiness matters! Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
All CUSTOM jewelry pieces are hand crafted and made to order and not excepted for return. Your happiness matters to us so email us directly with any problems and we can work on replacing your item if it is within the 7 day window. Please get in touch if you have questions or concerns about any item 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at airyinspired@gmail.com.